Last updated: 29 May 2026
As a licensed Australian wagering operator, PAIMERBETT (Paimer Bookmaking Pty Ltd, ABN 89 154 794 411) is a reporting entity under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth). This page explains how we verify who you are, monitor activity and, where required, ask about the source of your funds. It works alongside our Terms & Conditions and Privacy Policy.
1. Why we do this
Australian law requires us to know who our customers are, to guard against money laundering, terrorism financing and fraud, and to support responsible gambling by confirming you are an adult located in Australia. These checks protect you, us and the integrity of the industry.
2. Identity verification (Know Your Customer)
Before you can bet or withdraw, we must verify your identity to the standard set by the AML/CTF Act. We confirm your full name, date of birth and residential address, usually electronically against trusted data sources. If an electronic check cannot fully verify you, we will ask for documents.
3. What we may ask for
- Identity — Australian driver licence, passport, or other government-issued photo ID.
- Address — a recent utility bill, bank statement or government letter.
- Payment method — confirmation that a card or bank account belongs to you.
- Source of funds / wealth — see Section 5, where applicable.
We only ask for what we reasonably need and we tell you why.
4. When verification happens
We verify identity at account opening and may re-verify at any time — for example before a withdrawal, when activity changes, or when the law requires it. We may withhold deposits, bets or withdrawals until verification is complete.
5. Source of funds & source of wealth
In some circumstances — for example larger or unusual transactions, or where our risk procedures require it — we may ask you to explain where your funds come from (for example salary, savings, sale of an asset or an inheritance) and to provide supporting evidence. This is a legal obligation, not a judgement about you. We will keep such requests proportionate and handle your information confidentially.
6. Ongoing monitoring & reporting
We monitor transactions for unusual or suspicious activity. Where the law requires, we report certain matters to AUSTRAC (the Australian Transaction Reports and Analysis Centre), including:
- Threshold Transaction Reports (TTRs) — we report transactions involving physical currency (cash) of A$10,000 or more (or the foreign-currency equivalent) within the time required by the AML/CTF Act.
- Suspicious Matter Reports (SMRs) — we report matters where we have reasonable grounds to suspect a transaction or customer may relate to an offence.
- Other prescribed reports — for example AML/CTF compliance reports, as required.
We are generally prohibited by law from telling you if a suspicious matter report has been made ("tipping off").
7. No credit betting
Consistent with the Interactive Gambling Act 2001 (Cth), we do not offer credit for betting and do not accept credit-card deposits. Deposits are made by debit card, PayID or bank transfer. See our Terms & Conditions — Deposits & withdrawals and Account Closure & Withdrawals.
8. How we protect this information
Verification information is sensitive. We handle it under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, using encryption, access controls and trusted verification partners. See our Privacy Policy for collection, disclosure, overseas handling and retention (generally up to seven years after account closure).
9. If we can't verify you
If we are unable to verify your identity or obtain information we are legally required to hold, we may suspend or close your account and may be unable to release funds until our obligations are met. Where this happens we will explain what we need, so far as the law allows.
10. Contact
- Email: support@paimerbett.com
- Hours of operation: Replies during Australian business hours, Mon–Fri
- Post: Paimer Bookmaking Pty Ltd, C/- Canterbury Raceway, 98 King Street, Canterbury NSW 2193
Unhappy with how we handled a verification request? See our Complaints & Disputes process.
18+ Operated by Paimer Bookmaking Pty Ltd · Licence 5521/2023/WB · Liquor & Gaming NSW.